At Billion88, your privacy is not just a legal obligation — it is a core value we uphold. Find out exactly how your data is collected, used, and protected.
A summary for you before reading the full document
This Privacy Policy is published by Billion88 and describes how we collect, process, store, and protect the personal information you provide to us when using the Billion88 platform — whether through our website, mobile app, or any other service channel.
We take our responsibility for your privacy seriously. As a platform operating in Malaysia and serving Malaysian players, we comply with the Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. This commitment goes beyond legal compliance — it reflects our core belief that your privacy is a fundamental right that must be respected.
By registering and using the Billion88 platform, you give us consent to process your personal information as described in this Privacy Policy. If you disagree with any part of this policy, please contact us or stop using the platform. You have the right to withdraw your consent at any time, although this may affect our ability to provide certain services to you.
This Privacy Policy applies to all Billion88 users regardless of how you access the platform — desktop website, mobile app, or authorised API.
Billion88 only collects data that is strictly necessary to manage your account, process financial transactions, and fulfil our legal obligations. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | KYC, age verification, fraud prevention |
| Contact Data | Phone number, email address | Account communications, OTP notifications |
| Financial Data | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser | Security, fraud prevention |
| Usage Data | Game history, platform activity | Service improvement, fraud detection |
Data is collected through three main methods: (1) information you provide directly during registration and KYC; (2) data automatically generated when you use the platform; and (3) information we receive from legitimate third parties such as identity verification providers and payment processing providers.
We never collect sensitive data such as medical information, religious beliefs, or political views. If you feel we are requesting unnecessary information, please contact us immediately.
Every use of your personal data has a clear legal basis — whether under contract (to manage your account), legal obligation (to comply with anti-money laundering regulations), legitimate interest (to prevent fraud), or your consent (for optional marketing communications).
You can unsubscribe from marketing communications at any time by updating your preferences in your account settings or contacting our customer support. Withdrawing this consent will not affect your core account services.
Billion88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. This is a non-negotiable principle.
However, there are limited situations where we need to share data with other parties to operate our services:
All third parties we work with are required to comply with data protection standards equal to or exceeding our own. We conduct regular security assessments of all partners to ensure ongoing compliance.
The security of your data is our number one priority. billion88 implements multiple layers of technical and operational security controls to protect your personal information from unauthorised access, alteration, disclosure, or destruction:
While we take all reasonable precautions, no system is 100% secure. You also play an important role by keeping your password confidential and enabling 2FA on your account.
Billion88 uses cookies and similar tracking technologies to enhance your experience, ensure account security, and understand how players interact with our platform.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect certain functions of the Billion88 platform.
We retain your personal data only for as long as necessary for the purposes stated in this policy or as required by law. The following are our general data retention guidelines:
Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered. For data retained due to legal obligations, we restrict access to authorised personnel only.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
To exercise any of the above rights, you may submit a written request to our privacy team. We will respond within 14 business days. For complex cases, this period may be extended up to 30 days with notice provided to you. Please note that some deletion requests may not be fully fulfilled where there is a legal obligation to retain certain data.
Submit your privacy rights request to: [email protected] with the subject "Privacy Rights Request" and include your account number for faster processing.
The billion88 platform is strictly for users aged 18 and above. We do not accept registrations from children or minors, and we do not knowingly collect personal data from children.
If we discover that we have collected data from individuals under the age of 18, we will take the following steps immediately: suspend the account in question, delete all collected data, and in certain cases, report the incident to the relevant authorities.
We encourage parents and guardians to monitor their children's online activity and use available parental control tools to prevent access to gambling platforms.
We may update this Privacy Policy from time to time to reflect changes in our practices, evolving legal requirements, or improvements in how we handle data. Any material amendments will be communicated to you via in-account notifications or your registered email at least 14 days before they take effect.
The "Last Updated" date at the top of this document always reflects the most current version. We encourage you to review this page periodically. Continued use of the platform after amendments take effect constitutes acceptance of the updated terms.
For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer at [email protected]. We are committed to responding to all privacy inquiries within 3 business days.
If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
Privacy Commitment
Six layers of protection working around the clock to safeguard your privacy
Every bit of data travelling between your device and the billion88 servers is protected with 256-bit SSL encryption. No one can read or alter data in transit — not your internet provider, and not even us.
We only collect data that is strictly necessary. No unnecessary questions during registration, no excessive data collection. This principle ensures that the data exposed in the event of an incident is kept to a minimum.
Billion88's AI system monitors your account access patterns 24/7. Any unusual activity — such as logins from a new location or suspicious account changes — is automatically detected and blocked.
Billion88 operates in full compliance with Malaysia's Personal Data Protection Act 2010. This means your rights as a Malaysian user are protected under locally enforceable law.
Our privacy and data security practices are assessed by independent auditors every quarter. These audit reports ensure we consistently meet the highest standards and identify areas for improvement before they become issues.
When data is no longer needed and there is no legal obligation to retain it, it is deleted using methods that ensure it cannot be recovered — not simply "deleted" from a standard database.
Your Rights
These rights are guaranteed under Malaysia's PDPA and billion88 respects them in full.
Request a copy of all personal data we hold about you. We will provide a full report in a readily readable format.
Request correction of any inaccurate or incomplete data. We will make the changes within 5 business days.
Under certain circumstances, request the deletion of your personal data. Limitations apply when legal obligations require retention.
Object to the processing of your data for specific purposes, particularly direct marketing. Requests will be processed immediately.
Withdraw any consent you have previously given at any time without any negative impact on core services.
File a complaint with Malaysia's PDPA Commissioner if you are dissatisfied with how we handle your data.
You now know exactly how Billion88 handles your personal data. Register with confidence and enjoy the best betting experience in Malaysia with uncompromising security.
For users aged 18 and above. See Responsible Gaming for more information.